Privacy policy

Privacy Policy for Uiswim.com Online Store

Introduction

This Privacy Policy outlines the practices employed by Uiswim.com, operated by Ui Nordic Oy (hereinafter referred to as "Uiswim", "we", "us", or "our") regarding the collection, use, and disclosure of personal data when you use our website and services. It also describes your rights and choices regarding your personal data.

By using our website and services, you agree to the collection and use of your personal data in accordance with this Privacy Policy.

Data Controller

Ui Nordic Oy is the data controller and is responsible for the processing of personal data. For this service, you can contact the controller in the following ways:

Ui Nordic Oy
FI33337953
Lönnrotinkatu 45 L 1
FI00180 Helsinki
Finland

Phone: +358400638317
Email: info@uiswim.com

Personal Data 

We collect personal data when you create an account, place an order, or use our services. The personal data we collect may include:

  • First and last name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Account login information (username and password)
  • Order details, including order tracking codes
  • Marketing preferences (authorizations and prohibitions)
  • Customer service communications
  • Usage data (e.g., browsing history, search queries, and website interactions)

How We Use Your Personal Data

We use your personal data for various purposes, including:

  • To fulfil and manage orders, payments, returns, and exchanges
  • To provide and maintain our website and services
  • To communicate with you about your account, orders, and customer service inquiries
  • To personalize and improve your experience on our website
  • To send marketing communications, if you have consented to receive them
  • To comply with legal obligations, such as tax and accounting regulations
  • To protect our legitimate business interests and rights, including the detection and prevention of fraud

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract: We process your personal data to fulfil our contractual obligations to you, such as delivering your orders.
  • Legal obligation: We process your personal data to comply with legal obligations, such as accounting and tax regulations.
  • Consent: We process your personal data based on your consent, such as when you sign up for our newsletter or agree to receive marketing communications.
  • Legitimate interests: We process your personal data to protect our legitimate interests, such as detecting and preventing fraud or improving our services.

Disclosure of Personal Data

We may share your personal data with third parties under the following circumstances:

  • Service providers: We engage trusted service providers to perform functions on our behalf, such as payment processing, order fulfilment, marketing services, and website hosting. We provide them with only the personal data necessary to perform their services and require them to protect your data.
  • Legal requirements: We may disclose your personal data if required by law or in response to a legal request, such as a court order or subpoena.
  • Business transfers: In the event of a merger, acquisition, or sale of our assets, we may transfer your personal data to the new owner, subject to the terms of this Privacy Policy.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law, whichever is longer. For example:

  • Purchase history: 10 years
  • Customer service history: 10 years

Marketing preferences: until you withdraw your consent or request deletion

Data Security

We are committed to protecting your personal data and employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures may include but are not limited to, encryption, secure socket layer (SSL) technology, and regular security updates.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal data, including:

  • Access: You have the right to access the personal data we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete personal data we hold about you.
  • Erasure: You have the right to request the deletion of your personal data, subject to legal and contractual obligations.
  • Restriction: You have the right to request the restriction of the processing of your personal data under certain conditions.
  • Data portability: You have the right to request a copy of your personal data in a machine-readable format.
  • Objection: You have the right to object to the processing of your personal data for marketing purposes or under certain conditions.

To exercise any of these rights, please contact us using the contact information provided in Section 2. We may require you to verify your identity before processing your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website, along with an effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us using the contact information provided in Section 2.