FAQs
What size should I order?
- Refer to our Size Chart for women's or men's products for accurate measurements and recommendations. If you're still unsure, feel free to contact our customer support for personalized assistance via email at info@uiswim.com.
How do I care for my swimwear?
- Follow the care instructions on the product label. Generally, hand wash in cold water with similar colours and mild detergent. Dry flat in shadow, and do not iron, bleach or tumble dry. Avoid excessive exposure to sunlight, lotions, chlorine, and rough surfaces.
Can I return or exchange my purchase?
- Yes, we accept returns and exchanges within 14 days of receiving your order. Please review our Return Policy for detailed instructions and eligibility criteria.
What are the delivery fees and times?
- We offer free shipping within Finland. The delivery will arrive within 1-5 business days.
Can I modify or cancel my order after placing it?
- Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your items and shipping information before completing your purchase. You have 14 days to return or exchange your purchase.
Do you offer gift cards?
- Yes, we offer gift cards in various denominations. They make a perfect gift for any occasion. Check out our Gift Cards page for more information.
How can I contact customer support?
- You can reach our customer support team through our Contact Us page, or email at info@uiswim.com. We are here to assist you with any questions or concerns.